Wait a minute, I meant through social media! lol, How many people do you actually interact with in real life? The cashier, the barista, your boss. yeah, unfortunately, it’s a lot of people we are forced to have some type of conversation with.
Although we have killed most of the real life interactions ( see my last blog) we need to maintain the same communication system on social media. Usually, they thank you for coming, or there are people walking up and down asking if you need any assistant. Get where I am going?
So how do we take this to the virtual world, and social media? I am really not sure either. I do know, however, that this is why most businesses hire someone to be monitoring their social media, so they can respond and engage with consumers. Whether it is to have humor or to fix a problem that response gets consumers to appreciate and value the business. So why not make it personal? “The future of social media is using context to personalize our conversations by focusing on people, not profiles.”
It can be as simple as “say thanks to someone who shared your content” (McGrath) Value me as a consumer so I can value your Business. Just like I thank you for taking your time to read this!!
Just like I thank you for taking your time to read this!!
McGrath, Brayden.” 7 ways to improve your social media engagement.” Social media examiner. Disqus May 2, 2013. socialmediaexaminer.com/7-ways-to-improve-your-social-media-engagement 3/1/17